Institute of Quality and Productivity Management (IQPM), St. Mary’s University, provides certified training and Master’s degree in quality and productivity management for the manufacturing and service industry.

Programs given under IQPM

The Institute of Quality and Productivity Management delivers short- and long-term training, Certified Training and Graduate Programs. Please refer to our training program at our web site:  for a detailed description. The most popular internationally recognized qualifications courses offered under the institute are:

      • Business Excellence- This course equips you with the theory and application of best practices in managing an organization and achieving results, all based on a set of fundamental concepts or values.
      •  Kaizen quality and productivity improvement- This course is designed to enable management and quality professionals to understand the concepts and practices of Kaizen so that they can implement these tools successfully.
      • Quality Professional- This six months course has been brought out to promote the concepts of quality at all levels in the organization and prepare people to be ready to deal with the challenges of the global market. This certified course will not only improve the skills of the individuals, but shall also impart a competitive advantage to the organizations where they work. This course will enhance the career prospects of fresh graduates and working professionals.
      • Certified Quality Engineer (CQE) - This qualification develops graduates to apply skills and knowledge to work in manufacturing and service industries in a management or organizational role.

The Staff:

Our Trainers are professionally qualified experts, Certified Lead Auditors, Six Sigma Black Belts, highly experienced and talented to provide training in the field of Quality and Productivity.

International partners

      • The National Graduate School of Quality Management (NGSQM) headquartered in Massachusetts, U.S.A.
      •  Concept Business Excellence Pvt. Ltd. (CBEPL) headquartered in India.

Library and Information Resources

The library and information resources available for students provide learning materials relevant to the highly focused curricula and the specialized training needs of the students. A specific print collection and journals are available on the SMU campus. SMU has also developed a virtual library for access to electronic journals and e-books for Quality and Productivity Management and related fields of study.

 Your steps to enrol

      • Download an Application Form from our web-site
      • Select your preferred courses
      • Return the Application Form to IQPM, P .O. Box 18490, Addis Ababa or E-mail at This email address is being protected from spambots. You need JavaScript enabled to view it.
      • Alternatively visit our office or call us at +251 11 552 4503 to get more information on the program and fees.


Main Campus

Telephone: 0115-524503


Email: This email address is being protected from spambots. You need JavaScript enabled to view it., This email address is being protected from spambots. You need JavaScript enabled to view it.

P. O. Box: 1211/18490

Addis Ababa